1. How do I personalise this leather bag?
You can add up to 3 capital letters. Choose between gold foil embossing or blind embossing (pressed without colour). Enter your initials before adding to cart.
2. How long does personalisation take?
Standard personalised orders dispatch in 5–7 days. Express personalisation is available and dispatched in 1–3 days. If you order un-personalised items these will also be dispatched within 1-3 days.
3. What characters can I use for personalisation?
We offer A–Z capital letters. Numbers, punctuation and special characters are available on request
4. Does the gold foil personalisation wear over time?
Foil embossing may display tiny breaks on pebbled leather due to natural surface texture. This is normal and part of the handcrafted nature of the bag.
5. What fits inside the bag?
It’s compact yet practical, fitting everyday essentials such as a phone, keys, small wallet, cards and lip balm.
6. Is the strap adjustable?
Yes, most bags include a adjustable leather strap can be worn as a shoulder or crossbody style. For further info check the product description.
7. Can I return personalised items?
Since the item is customised, returns are only accepted if the product arrives damaged or defective. Please double-check initials before ordering.
8. Do you offer gift wrapping?
Yes, free gift wrapping is included, making this an ideal gift for birthdays, anniversaries and special occasions.